Years of Experience Have Paid Off
We pride ourselves on our ability to guarentee customer satisfaction. If you would like to submit yoru feedback, please email us at info@generalutilities.com, or please fill out a customer survey: Customer Feedback
Helen Grammarino
05/18/2012
“I am writing to you because of the excellent service we receive from two of your employees. We are new customers and we had a problem with our contracts and both Joann and Ruby were able to correct the problem in a very timely fashion. Thank you and we look forward to years of service with you.”
G. Liminid
01/22/2013
“On behalf of my mother Terista Rojas and myself, we wish to thank you for your outstanding customer service in solving our renewal dilemma. My mom is only on social security and any big increases can be catastrophic. We did not want to have to go to another company. We are very happy with how you handled our account. Thank you once again. “
Kathleen Scarfile
02/18/2012
“I would like to take this time to tell you about Anita Pollicino. I have been a customer for 16 years. I am happy to state that Anita is extremely professional. I have been an accounts manager for 25 years. I know when someone answers the phone how that conversation reflects back on the company. Anita went out of her way to help me and put me at ease. She is kind, understanding and above all effective. Being an accounts manager I know how important it is to have a wonderful employee representing your company. Today you can can count on one hand the number of employees like Anita. Anita spoke very highly about your company and how great it is to work for. “
Jessica V.
02/02/2017
Good morning, I just wanted to reach out again. I just received my first delivery from you guys, the deliveryman was named Charlie. He was so pleasant, friendly and informative. I honestly never do things like this but I just couldn’t let it go unnoticed. I haven’t received such great customer service with the company in the longest time!
Please pass this email along to his supervisor for me.
Thanks again,